Purchase Process

TAKIHARA Co., Ltd.

- 1st Floor, Fukase Building, 1-20-4 Sakuradai, Isehara-shi, Kanagawa 259-1132, Japan
- When purchasing from us, please read through the followings.

Terms and Conditions of Sale

A.Payment

- 100% T/T in advance.

- Wire transfer fees shall be borne by buyer.

B.Warranty(Used Equipment)

1．We provide a 7-day Right of Refusal (ROR).
2．We offer a 30-day warranty for refunds or repairs due to product failure or defects.

3．Please note that proof of defect (a calibration test report from an ISO/IEC 17025-compliant calibration laboratory) is required to claim the warranty.
4．If TAKIHARA Co., Ltd. accepts the evidence of defect, the costs of repair and round-trip shipping will be borne by TAKIHARA Co., Ltd.

The warranty does not cover the following cases

1.Malfunctions and damages caused by customer's mishandling, modification, severe use, moving, transportation, dropping, liquid spillage, submersion in water, etc.
2.Malfunctions and damages caused by environmental conditions such as high temperature, high humidity, gas damage, vibration, pollution, salt damage, dust intrusion, etc.
3.Malfunctions and damages caused by natural disasters such as fire, earthquake, windstorm, flood, etc.
4.Malfunctions and damages caused by external factors such as voltage, etc.
5.Malfunctions and damages caused by connection or use of hardware, software, interface, supplies, etc. not approved by the manufacturer.
6.Discoloration, scratches, deformation, etc. of the exterior.
7.Repair or replacement of parts of CRT, LCD, or other display devices.
8.Repair or replacement of consumables such as batteries, hard disks, Windows startup failure, printer ink or parts, or periodic replacement parts.

C.International shipping

Incoterms EXW (Ex-Works)
Supports global forwarders such as FedEx and DHL.

D.About customs duties

Import Duties, Taxes, And Charges Are Not Included In The Item Price Or Shipping Charges. These Charges Are The Buyer's Responsibility.
Please Check With Your Country's Customs Office To Determine What These Additional Costs Will Be Prior To Bidding/Buying.
We Do Not Mark Merchandise Values Below Value Or Mark Items As - Gifts - The US And International Government Regulations Prohibit Such Behavior.

Destination infomation
Fedex acc # 722504410
Name of person:Takanori TAKIHARA
Company name:Takihara Co., Ltd.
Tel no:+81 46-238-7456
Email Address:info@takihara.co.jp
Country: Japan
Address: Sakuradai1-20-4 Fukase Building 1st floor,lsehara City,
Kanagawa259-1132 Japan
Postal code:259-1132
●Please be sure to include both the model name and serial number in the
shipping information.(This is in order to avoid being charged double taxes and duties when returning for repair.)